Identity-as-a-Service for MSPs

Identity-as-a-Service for MSPsIdentity-as-a-Service for MSPs is a new idea that’s gaining momentum. MSPs could always purchase web application SSO solutions and implement them for their clients on top of an existing identity management infrastructure, but there hasn’t really been an MSP-focused IDaaS solution until recently. Before we dive into potential Identity-as-a-Service solutions for MSPs though, let’s take a step back to understand why this category is even important in the field of managed services.

First Gen IDaaS Falls Short

The resources being used in the modern office have shifted dramatically with the impact of the cloud, and web applications only cover one area of the overall IT infrastructure. If MSPs are to function as the outsourced IT organization for their clients, connecting the client’s end users to ALL the IT resources they need is imperative. Unfortunately, first generation IDaaS platforms are simply web application SSO solutions. They weren’t built to provide central identity control, nor are they capable of doing so. These applications are having a big impact in the modern office by replacing some on-prem hardware and conventional software, but they are far from comprehensive for managing client infrastructure.

Make no mistake about it, first generation IDaaS platforms still rely on a core identity provider. Traditionally, this identity provider was the legacy Microsoft®
Active Directory®
(MAD), as it can federate access to the web application by way of SAML-based authentication via an add-on IDaaS platform. For MSPs especially, however, this is an antiquated approach with many complications and limitations. MSPs often have dozens of clients to manage, each with their own infrastructure needs, applications, and resources to authenticate. If Active Directory remains as the core identity provider, on-prem servers are sure to drag the operational efficiency down with maintenance and manual management. Until recently, MAD was the only option.

Moving Clients Cloud-Forward

With 86% of MSPs now offering cloud services, and 62% of SMBs expecting to increase their spending on cloud services, now’s the time for MSPs to take a long, hard look at their identity solution. MSPs need the ability to manage and connect users to (Read more...)

*** This is a Security Bloggers Network syndicated blog from Blog – JumpCloud authored by George Lattimore. Read the original post at: https://jumpcloud.com/blog/identity-as-a-service-for-msps/

George Lattimore

George Lattimore

George is a writer at JumpCloud, a central source for authenticating, authorizing, and managing your IT infrastructure through the cloud. With a degree in Marketing and a graduate degree in progress in Public Communications and Technology, George enjoys learning how the IT landscape is adapting to a diversified field of technology.

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