10 Steps to Take after Clicking a Phishing Scam

We all make mistakes. Even clicking on a phishing link can happen to the best of us – sometimes we are in a hurry, or sometimes the phishers are exceptionally clever with their ruse. Whatever the reason, it’s important to be safe and salvage as much of the situation as you can. Here’s a list of steps to follow after follow after clicking on a phishing scam.

The 10 Steps to Protect Yourself

1. Don’t panic! First, make sure that you have been phished. Merely opening a phishing email and reading it will not affect your computer. Nor will accidentally downloading a .zip file that contains malware. It’s only when you unzip the file and then open the document or program inside then you are likely compromised. Knowing the difference can save you from unnecessary stress.
2. If you believe you have indeed been phished, immediately disconnect the computer or device from the Internet or network. If it’s a desktop or laptop connected via ethernet cable, unplug it. If you are on WiFi, pull up the menu and turn it off or forget the network.
3. Notify your supervisor if you have one. This is the difficult part, as many people are embarrassed about their mistake and worry they will get in trouble. Don’t be afraid: a company with a good phishing policy should not blame the employee. Additionally, every second you delay can potentially make the problem worse.
4. Scan your computer for viruses, especially if you opened an attachment. Many phishing emails contain malicious code that can capture keystrokes or take over computers or networks. Microsoft has a free tool, and for Mac there is a free version of Malwarebytes.
5. Change usernames and passwords. If the phishing email sent you to a phony site and asked you to enter your credentials, it (Read more...)