The customer Golden West Technologies delivers managed security, infrastructure, wide-area networking, and unified communications services to small-to-medium businesses (SMBs) in western South Dakota. The Rapid City-based company serves a wide spectrum of industries, including state and local governments, banking, healthcare, education, mining, manufacturing, and Native American tribal organizations. “Our managed services focus gives us a geographic advantage,” explains Operations Manager Chris Brickey, “as we can remotely deliver a range of IT and security services to a broad mix of customers across the state without adding physical locations or new staff.”