All Together Now: Aligning Your Business Resiliency Teams

Who are you really talking about when you talk about your organization’s business resiliency team? Most likely, you’re actually referring to a collection of teams representing different areas—such as business continuity planning, IT disaster recovery, incident management, and crisis management. And that’s just internal teams; more often than not, there are also external groups—such as third-party suppliers and outsourcing vendors—who also have a role to play in the resiliency of their own organizations as well as those they support. Getting all these disparate groups aligned and working toward the same goals and priorities is critical to building a truly resilient business. To understand why it’s so important, let’s look at what happens when teams aren’t aligned—and what you can do to help get them on the same page.

Case in Point #1: IT Recovery and Business Recovery

Business processes rely heavily on IT systems.  In fact, today’s organizations are complex tapestries of business activities, systems, people, information and external partners. Take a company’s payroll process, for example: The business may be counting on payroll operations to be up and running within a couple of hours of an interruption—but what if the IT systems that support payroll operations require 12 hours to resume normal operations? Connecting the separate parts so that each is aware of the other’s ability to recover their processes and systems creates opportunities for business continuity and IT disaster recovery teams to work together to avoid unnecessary delays.

Case in Point #2: Incident Management and Crisis Management

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*** This is a Security Bloggers Network syndicated blog from RSA Blog authored by Patrick Potter. Read the original post at: