Future of User Management? Cloud Directory Services

Controlling access to IT resources is one of the most important roles in the enterprise today. It’s not just about user efficiency. With more data security breaches than ever before, IT admins are highly motivated to tightly control access to every IT resource they have and to protect their end users from being hacked. The question then becomes what is the future of user management? Are cloud directory services a tool to help secure organizations?

Before we take a look at any solutions, we should make sure we understand the current challenge IT is up against when it comes to user management.

Technology is Changing IT for the Better

cross device management

IT environments have been in a state of massive flux over the last decade. Previously, they were largely homogeneous, with Microsoft Windows as the only OS in town, and they were located on-prem. With the advent of cloud infrastructure and web applications, the world started to shift. The browser started to become the common user interface which helped Macs get their foot in the door in the enterprise. AWS enabled Linux to become the dominant server platform, and G Suite (formerly Google Apps) changed the game on email, file storage, and productivity applications. All of these changes were beneficial to end users and to technical personnel. The challenge quickly shifted to how IT organizations would manage this new, mixed platform environment.

Active Directory is not the Future of User Management

Active Directory fails in the cloud

Historically, Microsoft locked organizations into their ecosystem with tools such as the user management solution Active Directory® and the systems management solution SCCM. The “lock in” comes with the fact that Microsoft didn’t make it easy to control non-Windows users and devices. IT admins didn’t want their users to bring in Mac or Linux systems because their existing management tools didn’t work well with these platforms. The result was that IT environments remained homogenous.

But the lock-in strategy could only work for so long. Today a wide array of different platforms and providers have reached critical mass in the office – in spite of Microsoft’s best efforts. Users are happy (Read more...)

*** This is a Security Bloggers Network syndicated blog from JumpCloud authored by Natalie Bluhm. Read the original post at: https://jumpcloud.com/blog/future-user-management-cloud-directory-services/

Natalie Bluhm

Natalie is a writer for JumpCloud, an Identity and Access Management solution designed for the cloud era. Natalie graduated with a degree in professional and technical writing, and she loves learning about cloud infrastructure, identity security, and IT protocols.

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