Device management has historically been an important part of the role that IT plays in an organization. In fact, this task was so critical that many IT organizations would dictate what their employees could use based on what they could most easily manage. But as the IT landscape shifts to heterogeneous environments now, the question starts to become, “What is the future of device management?” While it is impossible to declare anything about the future with 100% certainty, all signs point to the future of user and device management as cloud-based, multi-protocol, and OS neutral. In other words, the future is shaping up to look a lot like Directory-as-a-Service®.
OS Neutral Device Management
Microsoft owned the IT landscape for many years. In fact, for a while many organizations would even mandate that their users get Windows-based machines. While Windows was a great operating system, the real reason that IT would force that choice was because of the ability to manage the platform. At the time, Unix systems and Mac devices were widely considered superior – but both operating systems came with their challenges. With Linux, ease of use for end users left much to be desired for the general populace. With Macs, a lack of enterprise-grade management options made it difficult for IT organizations to standardize around the platform.
In comparison, Windows devices didn’t just have many more compatible applications; Windows featured device management solutions for the IT organization. Since IT’s priority was ultimately to have efficiency and cost-effectiveness – rather than productivity and choice for end users – most organizations opted for a Windows-centric environment.
As we know, that perspective started to change in the early 2000s. As Apple introduced their new Macs and the iPhone, the world started to shift. End users wanted to use familiar devices and companies wanted to save money on workstations – and that led to the concept of BYOD (Bring Your Own Device). Meanwhile, AWS introduced the concept of Infrastructure-as-a-Service, which ended up shifting the data center to the cloud. When the data center moved, so did the OS that most IT (Read more...)
*** This is a Security Bloggers Network syndicated blog from JumpCloud authored by Jon Griffin. Read the original post at: https://jumpcloud.com/blog/future-device-management-directory-service/