Ever since IT organizations started building networks, and their users needed to have IT resources to get their jobs done, there has been a need for IT management tools. In particular, device (i.e. system) management has been a critical component of the IT admin’s toolbox. Now, a new generation of device management is emerging in the market, that offers device management as a service.
IT of the Past
Historically, IT has been delivered in a homogeneous way. Users had the choice of using a Microsoft Windows system or a Microsoft Windows system. There were no other supported options. In addition, virtually all IT resources were on-prem, and the IT organization needed to vet any IT solutions before they were purchased.
IT has always strived for efficiency. They want to standardize platforms, providers, and systems to make it easier for them to control the IT infrastructure. One-off choices drove a significant amount of extra work for IT staff, and on top of that most IT organizations didn’t have the management tools to support a wide range of platforms. This is why conventional device management was largely homogenous: one device management strategy for one type of device.
Microsoft has historically been the IT management tool provider with solutions like Active Directory® for user management, and SCCM for systems management. This, of course, made a great deal of sense due to the fact that the platforms being managed were predominantly Windows. In fact, the IT management tools helped reinforce Microsoft’s monopoly in the operating system space, which then supported the case to have AD and SCCM.
Breaking the Microsoft Loop
Nobody would have predicted that this upward spiral of profit could be broken, but in the mid to late 2000s a shift in the IT landscape occurred. The introduction of web applications started to change the perception of how applications needed to be delivered to end users. This in turn helped to create a more standard interface for end users, the browser. Of course, a high quality browser could exist on platforms other than Windows, and they did. Mac and Linux (Read more...)
*** This is a Security Bloggers Network syndicated blog from JumpCloud authored by Jon Griffin. Read the original post at: https://jumpcloud.com/blog/device-management-service/